FAQs

When will I gain access to my purchase?

Files will be available to download once payment is confirmed.

How long will I have access to my digital file(s)?

You will have unlimited access to your purchased digital file(s).

I'm having trouble accessing my file(s).  What should I do?

If you are experiencing difficulty accessing your file(s) using the provided link after completing your payment, please don't hesitate to reach out for assistance. Simply send an email to eclipsecreativedesigns@gmail.com, and we will be more than happy to help you resolve the issue.

Do you accept refunds or exchanges?

Due to the digital nature of the product, we do not accept refunds or exchanges.  Please ensure that you have read thoroughly read the description prior to purchasing.  Feel free to get in touch should have any questions.